Policy

IberoBaltic’s Privacy Policy

 

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

 

What data do we collect?

IberoBaltic collects the following data:

  • Personal identification information (Name, email address, phone number)

 

How do we collect your data?

You directly provide IberoBaltic with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Provide feedback via email.

  • Subscribe one of our newsletters

IberoBaltic may also receive your data indirectly from the following sources:

  • Mailchimp

  • Google Analytics

  • Google Search Console

  • Your social network profile (e.g., LinkedIn, Facebook)

 

How will we use your data?

IberoBaltic collects your data so that we can:

  • Process your request.

  • Email you with information on our services

  • Analyse our website audience

  • Analyse our rankings in search engines results (SERP)

When IberoBaltic processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

IberoBaltic securely stores your data at Kombi Inc., Ontario, Canada.

IberoBaltic will keep your personal data for 3 years. Once this time period has expired, we will delete your data automatically.

 

Marketing

IberoBaltic would like to send you information about products and services of ours that we think you might like, as well as those companies with which we cooperate.

  • Volaris Group

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop IberoBaltic from contacting you for marketing purposes or giving your data to other members of the IberoBaltic company.

If you no longer wish to be contacted for marketing purposes, please send an e-mail to [email protected].

 

What are your data protection rights?

IberoBaltic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request IberoBaltic for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to ask IberoBaltic to correct any information you believe is inaccurate. You also have the right to request IberoBaltic to complete the information you believe is incomplete.

The right to erasure – You have the right to ask IberoBaltic to erase your personal data, under certain conditions.

The right to restrict processing – You have the right to ask IberoBaltic to restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IberoBaltic’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to ask IberoBaltic to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

 

How do we use cookies?

IberoBaltic uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Improve your navigation and usage of our website

  • Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – IberoBaltic uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – IberoBaltic uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. IberoBaltic sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The IberoBaltic website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

IberoBaltic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 March 2023.

 

How to contact us

If you have any questions about IberoBaltic’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

 

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that IberoBaltic has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: https://ico.org.uk/global/contact-us/